Introducing Uni Seoul x Petifee Agave Cooling Hydrogel Face Mask - a burst of refreshing hydration for your skin! 🌿❄️
Extreme Cooling & Hydration: Our face masks boast a harmonious blend of 5 blue complex ingredients, providing an unparalleled cooling effect. Perfect for quenching your skin's thirst and combating the heat damage caused by harsh sunlight. Just 15 minutes with our mask, and your skin will feel intensely hydrated and beautifully supple.
Soothing Seaweed Complex: Infused with a soothing seaweed complex, our masks guarantee your skin receives the hydration and moisturization it craves.
Hydrogel Locking Mechanism: Immerse yourself in the magic of our hydrogel locking mechanism. This unique formulation delivers active ingredients, preventing moisture evaporation. Its elastic jelly formulation ensures a firm grip, offering a cooling and soothing effect.
Key Ingredients for Radiant Skin:
- 🌱 Agave Leaf: Holds water and possesses anti-inflammatory properties.
- ☕ Caffeine: Improves blood circulation, reducing puffiness.
- 🍇 Blueberry: Packed with antioxidants and vitamins A, E, and C.
- 🍆 Eggplant: Calms skin troubles and hypersensitivity.
- 🌿 Spirulina: A powerhouse with anti-aging and antioxidant benefits.
How to Use:
- Cleanse your face and tone your skin.
- Remove the mask from the pouch, peel off the films, and gently apply it to your face.
- Unwind for 15-20 minutes, then finish with your favorite moisturizer *Caution: This hydrogel mask is delicate; handle with care during application.
For a Radiant Glow: if you order a pack, it includes 5 single hydrogel face masks, offering the perfect solution for a radiant complexion.
Quality You Can Trust: Agave Cooling Hydrogel Face Mask is proudly MADE IN KOREA, ensuring the highest standards in skincare.
Ingredients: Our carefully curated ingredients include water, glycerin, and a blend of nature's best, giving your skin the love it deserves.
Transform your skincare routine with Uni Seoul. Experience the cool embrace of hydration. Shop now! 🌟
Return Policy
Q) How can a product bought from the website be returned or exchanged?
Uni Seoul (Ignited Brain Solutions LLP ) offers straightforward return and exchange policies. However, please be aware that the company reserves the right to treat certain sales as final, meaning they are not eligible for return, refund, exchange, or repair. To be eligible for a return:
- Customers must initiate the return process within 72 hours from the time of product delivery.
- A valid reason for the return must be provided.
- The item must be in its original condition, unused, unworn, with all tags attached, and in its original packaging.
- A purchase invoice (received physically or via email) is required.
- Return requests will be thoroughly considered before approval.
In the case of a defective product, Uni Seoul (Ignited Brain Solutions LLP ) will determine whether an exchange or return is appropriate, provided that:
- The defective product is returned in its original condition.
- The original receipt and packaging are included with the return.
- The defective product is returned within 3 days after delivery.
Exceptions / Non-Returnable Items
Certain products labelled as "non-returnable" on the product detail page cannot be returned. However, some products may be eligible for return in cases such as incorrect model or color delivered. Items related to Soft/Plush Toys, Ceramic Mugs due to damage chances in the transit are non-returnable. Returns are not accepted for Sale items and Gift Cards. For inquiries about specific items, customers can contact customer support via email at customercareindia@uniseoul.in.
An exchange request can only be initiated if the desired replacement product is similar to the one being returned. If a customer wishes to exchange for a completely different product, Uni Seoul (Ignited Brain Solutions LLP ) reserves the right to evaluate such exchange requests.
Q1 ) Is any proof required to process return/replacement/exchange requests?
For damage and missing/lost-in-transit cases, an unboxing video is mandatory as proof. The unboxing video should be recorded in clear lighting while receiving and opening the package. Defects, discrepancies, or missing items can be supported by this video evidence.
Q2) How can a refund be obtained?
Once a returned product is received, with the original packaging and invoice, a refund will be initiated. Pre-paid transactions will be refunded to the original payment method, while for cash-on-delivery transactions, a bank transfer will be initiated. Refunds are subject to products being in original condition.
Q3) What happens if an order is canceled?
Orders can be canceled before shipment. If items haven't been shipped, the amount will be refunded. Post-shipping cancellations are the customer's responsibility and might not be eligible for a refund.
To initiate return, refund, or cancellation requests, customers can contact Uni Seoul's customer support via email at customercareindia@uniseoul.in or WA/Call 971787260
Q4) When the refund amount will be credited to the account?
Timeline for Credit:
Upon receiving the returned product, we aim to initiate the refund within 24 hours, following a thorough inspection and approval of the refund acceptance. You will be notified of the refund status via email. Subsequently, please anticipate 5-7 working days for the refunded amount to reflect in your account.
We offer nationwide shipping with a swift dispatch time of 24 hours. Anticipate your order to reach you within 5-7 working days.
For those in need of expedited delivery, we provide an express option at an additional cost. Simply click on the WhatsApp icon on our website to place a request with our dispatch team.
Alternatively, feel free to call our helpline at 9717872600, available from 11 am to 10 pm, seven days a week, to request express delivery.
For a comprehensive understanding of our shipping process, please consult our shipping policy in the last section of our website.